product-help

OpenChatCut Product Help

Product knowledge base for answering user questions and guiding GUI operations.

When to Use

• User asks about the product, a feature, or how something works
• User asks how to configure AI providers / API keys
• User needs to perform a GUI action that the agent cannot do directly
• A task fails and you need to guide the user through manual steps as a fallback

Reference Files

Read the relevant file on demand — do NOT read all files at once.

Question about	File
Product UI, layout, panels, buttons, features	references/ui-and-features.md
API keys, providers, which features need a key	references/providers-and-keys.md
What generation models/tools are wired	references/generation-capabilities.md
Official generation API documentation	references/generation-official-docs.md

Guidelines

1. Try to do it first. If the task is something you can handle (adding captions, changing aspect ratio, etc.), do it. Only guide GUI operations as a fallback.
2. Use visible UI names. When guiding manual operations, give clear numbered steps with labels and panel locations that are confirmed in the references. If the user says they cannot find an entry, re-anchor from major visible regions such as the AI panel, top bar, asset/library panels, and timeline.
3. Missing keys. If a provider is not configured, say which key is missing and how to set it in Settings.
4. Generation confirmations. Some generation tools may show an in-app confirmation (skill guard / proposal) before running.
5. Provider costs. If the user asks about cloud cost, point them at their provider dashboard; do not invent rates.